Terms of Use

Effective Date: June 2026

Welcome to Kiiogeepu. This website, together with its online shopping functions, content, and related services, is operated for the Kiiogeepu brand.

These Terms of Use govern your access to and use of our website. Purchases made through our store, including products offered within our Home Convenience, Home Organization, and Cleaning Tools collections, may also be subject to our separate Terms of Purchase and other applicable store policies.

By visiting, browsing, or otherwise using this website, you acknowledge that you have read and agreed to these Terms of Use. If you do not accept these conditions, you should discontinue use of the website.

1. Accuracy of Account and Customer Information

When you provide information through our website, you agree that the details submitted are accurate, current, and complete.

This includes, where applicable:

  • Contact information
  • Shipping information
  • Billing details
  • Payment-related information
  • Account information

You are responsible for keeping your information reasonably up to date and for correcting any inaccurate details associated with your account or transactions.

2. Privacy and Personal Information

Kiiogeepu takes the handling of customer information seriously.

The collection, use, retention, and protection of personal information are governed by our separate Privacy Policy.

By using our website, placing an order, or communicating with our customer support team, you acknowledge the data practices described in that policy.

3. Intellectual Property and Permitted Website Use

Unless otherwise stated, the content made available through the Kiiogeepu website, including product photographs, graphics, brand elements, written content, page layouts, software, logos, and other materials, is owned by or licensed to Kiiogeepu and is protected by applicable copyright, trademark, and intellectual-property laws.

We grant users a limited, revocable, non-exclusive, and non-transferable right to access this website for personal shopping and legitimate non-commercial use.

You may not:

  • Copy, reproduce, modify, republish, or commercially exploit our website content without authorization.
  • Recreate, frame, mirror, or imitate substantial portions of our website or page design.
  • Upload, transmit, or distribute viruses, malware, harmful scripts, or other destructive code.
  • Use automated bots, crawlers, scrapers, extraction tools, or similar technologies to collect website data without permission.
  • Interfere with website security, functionality, or availability.
  • Place an unreasonable or excessive burden on our technical infrastructure.

Kiiogeepu may restrict, suspend, or terminate access where we reasonably believe these terms have been violated.

4. Reviews, Feedback, and User-Submitted Content

Customers may have opportunities to provide reviews, comments, photographs, videos, testimonials, or other forms of content.

You remain responsible for any material you submit and must ensure that it is lawful and does not:

  • Contain defamatory, fraudulent, deceptive, abusive, or unlawful material.
  • Infringe another party's copyright, trademark, privacy, publicity, or other legal rights.
  • Misrepresent your identity or use false contact information for deceptive purposes.

By submitting content to Kiiogeepu, you grant us a non-exclusive, worldwide, perpetual, royalty-free license to use, reproduce, adapt, display, publish, and distribute that content for legitimate business, promotional, advertising, and marketing purposes without additional compensation, subject to applicable law.

5. Third-Party Websites and Services

Our website may contain links or integrations that lead to services, websites, or resources operated by third parties.

These external websites are independently controlled, and Kiiogeepu does not manage or guarantee their:

  • Content
  • Security practices
  • Privacy policies
  • Products or services
  • Business operations

Accessing an external website through a link on Kiiogeepu is at your own discretion.

We are not responsible for losses or issues resulting from your interaction with third-party websites or services.

6. Website and Product Disclaimer

To the fullest extent permitted by applicable law, the Kiiogeepu website and its available services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will operate continuously without interruption.
  • Every website feature will always be available.
  • The platform will be entirely free from technical errors.
  • All online communications or systems will be completely secure at all times.

To the extent legally permitted, we disclaim implied warranties, including warranties of merchantability, fitness for a particular purpose, and similar implied assurances.

Nothing in these Terms excludes any legal right that cannot lawfully be excluded.

7. Limitation of Liability

By using this website, you acknowledge that online services may occasionally experience technical, operational, or connectivity-related problems.

To the fullest extent permitted by law, Kiiogeepu, its legal entity, directors, service providers, suppliers, and fulfillment partners will not be liable for indirect, incidental, consequential, special, exemplary, or punitive losses arising from or connected with:

  • Website interruption or technical failure
  • Errors in online systems
  • Your purchase or ordinary use of products from our Home Convenience, Home Organization, or Cleaning Tools collections
  • Unauthorized access to data or communications
  • Internet outages or broader network disruption

Any legal claim arising from your use of the website must be brought within twelve (12) months after the relevant cause of action first arose, unless a longer period is required by applicable law.

8. User Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Kiiogeepu, its legal entity, directors, employees, service providers, suppliers, and business partners from claims, liabilities, losses, costs, damages, or reasonable legal expenses resulting from:

  • Your breach of these Terms of Use
  • Your unlawful conduct
  • Your misuse of the website
  • Your infringement of a third party's rights

This obligation applies only to the extent permitted under applicable law.

9. Electronic Communications

When you use our website, place an online order, or contact Kiiogeepu electronically, you consent to receive communications from us in electronic form.

These communications may include:

  • Order notices
  • Customer-service correspondence
  • Policy updates
  • Operational disclosures
  • Other legally relevant communications

Where permitted by law, you agree that electronic records and notices satisfy requirements that such communications be provided in writing.

10. Copyright Complaints

Kiiogeepu respects intellectual-property rights.

If you believe copyrighted material belonging to you has been used on our website without authorization, please send a written notice to our support team.

Your notice should include:

  • Your physical or valid electronic signature.
  • Identification of the copyrighted work you believe has been infringed.
  • Identification or URL of the content in question.
  • Your contact information.
  • A statement that you believe in good faith that the disputed use is not authorized by the copyright owner, its representative, or applicable law.

We will review properly submitted copyright complaints in accordance with applicable requirements.

11. Force Majeure

Kiiogeepu will not be responsible for a failure or delay in performing obligations where that failure results from circumstances beyond our reasonable control.

Such events may include, without limitation:

  • Natural disasters
  • Severe weather
  • Epidemics or public-health emergencies
  • Labor disputes or strikes
  • Government restrictions
  • Regulatory changes
  • Transportation shutdowns
  • Significant supply-chain interruptions
  • Other extraordinary events outside our practical control

Performance may be suspended or delayed for the duration of the relevant disruption.

12. Transfer of Ownership and Transit Risk

Unless applicable law provides otherwise, ownership of purchased products and the risk associated with loss or damage during transportation transfer to the customer when the goods are handed over to the designated shipping carrier.

Customers should review our Shipping Policy for additional information concerning delivery, tracking, missing shipments, and carrier-related issues.

13. Governing Law and Dispute Venue

These Terms of Use, together with transactions and interactions conducted through the Kiiogeepu website, will be governed and interpreted in accordance with applicable law.

Any dispute or legal proceeding arising from or relating to use of the website will be handled by the courts or authorities having lawful jurisdiction over the matter.

Nothing in this provision limits any mandatory consumer rights or jurisdictional protections that apply under relevant law.

14. Severability and Assignment

If any provision of these Terms is held invalid, unlawful, or unenforceable by a court or competent authority, that provision will be interpreted or removed only to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Kiiogeepu may assign or transfer its rights and obligations under these Terms where legally permitted.

15. Entire Agreement

These Terms of Use constitute the complete agreement between you and Kiiogeepu regarding your access to and use of this website, except where separate policies or contractual terms expressly apply.

They replace prior communications, discussions, informal representations, or earlier understandings concerning the same subject matter.

Contact Kiiogeepu Administrative Support

If you have questions about these Terms of Use or require clarification regarding your use of the Kiiogeepu website, please contact us using the information below:

  • Brand Name: Kiiogeepu
  • Legal Entity: HONGKONG FOGI LIMITED
  • Registered Business Address: ROOM 5031, 5/F, YAU LEE CENTRE, NO.45, HOI YUEN ROAD, KWUN TONG, HONG KONG
  • Customer Support Email: support@kiiogeepu.com
  • Customer Service Phone: +1 (945) 224-6918