Terms of Purchase

Effective Date: June 2026

Welcome to Kiiogeepu. We offer practical household products across our Home Convenience, Home Organization, and Cleaning Tools collections, with a focus on useful design, everyday functionality, and dependable customer service.

These Terms of Purchase govern transactions completed through the Kiiogeepu online store. By placing and paying for an order, you agree to be bound by the conditions set out below, together with our applicable Terms of Service, Privacy Policy, and other store policies.

Please review these terms carefully before completing your purchase.

1. Customer Eligibility and Legal Compliance

By placing an order with Kiiogeepu, you confirm that you are at least eighteen (18) years old, or have otherwise reached the legal age required in your jurisdiction to enter into a binding purchase agreement.

You also confirm that:

  • You have the legal authority to complete the transaction.
  • The purchase, possession, and use of the products ordered are permitted under the laws applicable to you.

  • All information provided during checkout is accurate and complete.

For purposes including customer service, quality review, fraud prevention, compliance, and operational recordkeeping, certain written or verbal communications with our support team may be documented or retained where permitted by applicable law.

2. Personal Information and Privacy

Personal information and transaction-related data are handled in accordance with our published Privacy Policy.

By purchasing from Kiiogeepu, whether through our website or through another authorized ordering channel, you acknowledge the collection and processing of information necessary to:

  • Complete your transaction
  • Process payment
  • Fulfill and deliver your order
  • Provide customer support
  • Protect our store against fraud or misuse

  • Meet applicable legal and operational requirements

Our Privacy Policy may be revised periodically. Continued use of our services after an updated policy becomes effective will be treated in accordance with the terms stated in the updated policy and applicable law.

3. Order Acceptance and Verification

Submitting an order does not automatically guarantee acceptance.

Kiiogeepu reserves the right to review, limit, reject, or cancel an order when reasonably necessary.

An order may be canceled or held for review for reasons including:

  • Product unavailability
  • Suspected fraudulent or unauthorized activity
  • Payment verification concerns
  • Incorrect pricing
  • Technical or website errors

  • Unusual ordering activity

In certain cases, we may request additional information or identity verification before releasing an order for fulfillment.

If Kiiogeepu cancels an order after payment has been successfully authorized, the applicable amount will be refunded to the original payment method.

We may also modify product pricing, descriptions, specifications, availability, and promotional offers at any time without prior notice, subject to applicable law.

4. Product Images, Descriptions, and Acceptable Variations

We make reasonable efforts to present our Home Convenience, Home Organization, and Cleaning Tools products as accurately as possible.

However, product appearance may vary slightly from what is displayed on your screen.

Differences may result from factors such as:

  • Device display settings
  • Screen brightness or color calibration
  • Manufacturing tolerances
  • Material or production-batch variations

  • Minor differences in measurements, finish, texture, or construction

Product images are intended to provide a visual reference and may not reproduce every physical characteristic with absolute precision.

Customers are encouraged to carefully review the full product description, specifications, dimensions, and other available information before completing an order, particularly when using accelerated or express checkout options.

If an item materially differs from the product description or has a qualifying issue, any available remedy will be handled in accordance with our applicable Return Policy.

5. Pricing Errors and Website Inaccuracies

Although we review our online store regularly, pricing or product-information errors may occasionally occur because of technical, administrative, or system-related issues.

Kiiogeepu is not required to fulfill an order at a price that was clearly displayed incorrectly as a result of an error.

If a pricing mistake is identified before fulfillment, we may:

  • Cancel the affected order
  • Inform you of the error
  • Issue a full refund to your original payment method where payment has already been collected

We reserve the right to correct inaccurate pricing, descriptions, or other storefront information when discovered.

6. Product Availability and Delivery Estimates

Inventory information shown on our website represents expected availability and should not be interpreted as a guaranteed reservation of stock until an order has been successfully processed.

Although we aim to prepare and ship orders efficiently, international delivery may take up to 30 business days after payment clearance in some circumstances.

Shipping or fulfillment times may be affected by factors including:

  • Carrier delays
  • Weather conditions
  • Customs processing
  • Inventory changes
  • Supply-chain disruptions
  • High-volume sales periods

  • Other events outside our reasonable control

A product shown as "in stock" may occasionally become unavailable before fulfillment is completed.

If this occurs, we may contact you, remove the unavailable item from the order, and adjust or refund the applicable amount.

7. International Orders and Local Requirements

Customers placing orders for delivery outside the primary market of sale acknowledge that international purchases may be subject to different local conditions.

These may include the following:

  • Manufacturer warranties may be limited, unavailable, or not transferable in certain regions.
  • Local servicing, replacement, or support options may not be available in every destination.
  • Product instructions, measurements, packaging information, and support materials may primarily be provided in English.

  • Packaging, labeling, dimensions, or product presentation may differ from standards commonly used in your country.

It is the customer's responsibility to determine whether a product may be legally purchased, imported, possessed, or used in the destination country.

Kiiogeepu does not guarantee that every product offered on our website complies with every local regulatory or import requirement worldwide.

8. Customs Duties, Taxes, and Import Charges

Shipping charges paid during checkout generally cover the standard transportation cost required to dispatch your order.

They do not necessarily include customs-related charges imposed by the destination country.

For international orders, the recipient may be considered the importer of record and may be responsible for additional charges, including:

  • Customs duties
  • Import taxes
  • Value-Added Tax (VAT)
  • Brokerage charges
  • Border-processing or clearance fees
  • Other government-imposed assessments

Any such charges are the responsibility of the purchaser unless expressly stated otherwise at checkout.

Kiiogeepu does not control these fees and cannot guarantee their amount in advance.

9. Company and Legal Information

Kiiogeepu operates through the following legal entity:

  • Brand Name: Kiiogeepu
  • Legal Entity: HONGKONG FOGI LIMITED
  • Registered Business Address: ROOM 5031, 5/F, YAU LEE CENTRE, NO.45, HOI YUEN ROAD, KWUN TONG, HONG KONG

Customer Support

If you have questions regarding these Terms of Purchase or need assistance with an existing order, please contact our customer service team.

For order-related inquiries, please include your order number and the email address used during checkout so that we can locate your transaction more efficiently.